Desk Collection Staff

Deskripsi Pekerjaan

Collect payments from the customers via communication tools (phone call, WhatsApp)
Keep tracking of assigned account to identify outstanding debt
Negotiate pay-off deadline or payment plan
Investigate and resolve disrepancies while also create trust relationship with debtors when possible to avoid future issues
Take the initiative to make collection strategies
Doing work based on company and collection regulations
Wil be able to achieve the KPI for personal performance and team
Make activity report and regularly report to Team Leader

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Persyaratan

Candidate must possess at least SMU in any field.
At least 1 Year(s) of working experience in the related field is required for this position.
Preferably Staff (non-management & non-supervisor) specialized in [Specialization] or equivalent.
Experiences in Fintech industry is advantage.
Familiar with collection strategies and creative in negotiating repayment terms and method.
Excellent communication skills both in verbal and written
Have good interpersonal skills
Good computer skills is a must
Familiar with collection's target and KPI achievement in team
Able to work together with team or by yourself
Willing to work shifting and under pressure
Will able to join ASAP



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Lowongan Kerja Desk Collection Staff | Lowongan Kerja PT UangMe Fintek Indonesia | Lowongan Kerja Jakarta Selatan

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