Customer Service Penyaringan Telusur 9 - 16 dari 38 Lowongan
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Customer Service PremiumShopee -
Handle CS end-to-end process, including complaints and inquiries from sellers and buyers Platinum Shopee through calls, email, and Live Chat Manage and resolve customer-related issues and escalations Be the voice of customers to provide feedback to t...
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Customer Service
Melayani pelanggan maupun calon pelanggan meliputi memberikan informasi, menangani keluhan, serta menjadi penghubung antara pelanggan maupun calon pelanggan dengan perusahaan.
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Customer Service
Lulusan SMA / SMK (nilai rata-rata rapor semester 5,6 min. 70) Lulusan D1 - D3 dan S1 (IPK min. 2,50) Usia 17 s/d 24 tahun Sehat jasmani dan rohani Ramah dan mampu berkomunikasi dengan baik Tidak pernah terlibat Narkoba dan pelanggaran hukum lainnya ...
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CS Agents & Merchant Operations Lead
Leading team of outsourced and in-house merchant-facing and buyer-facing agents handling Tokopedia Fulfillment-related tasks and issues Developing targets, processes and structure for the agents and resolutions team Developing and implementing the mo...
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CUSTOMER CARE STAFF
Melayani leluhan pelanggan Membuat pemesanan / order customer Layanan informasi customer
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Supervisor Call Center
membantu atasan dalam menetapkan aturan / regulasi di Divisi Call Center serta mengawasi dan memberi masukan pelaksanaannya Mengatur dan mengkoordinir karyawan call center, menyelesaikan masalah yang dihadapi karyawan dalam menangani perintah kerja
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Customer Operations Quality Assurance
- Supervise the work of customer service to ensure adherence to quality standards, deadlines, and proper procedures - Document call center processes and FAQs, and work on continuous improvement - Achieve qualitative call monitoring & scoring goal...
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Customer care Manager
Mengawasi dan memastikan operasional departemen layanan pelanggan sesuai dengan kebutuhan Perusahaan. Menciptakan dan merencanakan program loyalitas pelanggan yang andal. Menetapkan target layanan pelanggan untuk anggota tim dan membantu mereka menca...
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Customer Operations Team Leader
Monitor BPO team leaders on floor and ensure the tasks meet the target and standards. Day-to-day agent performance review with BPO team leader, provide suggestions on improvement. Bridging with Shopee related unit to execute additional processes such...
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Customer Service
Menghubungi calon pelanggan secara berkala. Melakukan penjualan. Memberikan informasi dan promosi tentang produk dan layanan melalui media telepon. Mengumpulkan informasi yang berkaitan dengan pelanggan dan para pesaing. Memotivasi pelanggan agar mem...
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Customer Service Premium Team LeadShopee -
Socialize and inform Agents related to applied policies and standards in order to ensure the Agents understand and comply with performance standards and policies & able to achieve the specified company's goals Identify operational issues and prop...
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Customer Service PremiumShopee -
Handle CS end-to-end process, including complaints and inquiries from sellers and buyers Platinum Shopee through calls, email, and Live Chat Manage and resolve customer-related issues and escalations Be the voice of customers to provide feedback to t...
