Customer Service Trainer
- Kategori: Customer Service
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- Lokasi: Yogyakarta, Yogyakarta
- Jenis Pekerjaan: Full-time
- Gaji: Rp. Nego
- Nama Perusahaan: Shopee
Deskripsi Pekerjaan
Develop curriculum to support classroom training & regular refreshment training
Conduct timely constructive feedback and counselling of the trainees
Design and evaluate training material for technical/soft skills training
Arrange operation training
Deliver some training (on-boarding, etc)
Do training administration & report
Persyaratan
Diploma or Bachelor degree from reputable university
At least 1 year of training experience in Customer Service setting
Driven and motivated
Candidate with experience as teacher is preferred
Excellent communication capability
Strong analytical and problem-solving skills
Good team player, positive attitude and eager to learn
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