CUSTOMER SERVICE STAFF
- Kategori: Customer Service
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- Lokasi: Semarang, Jawa Tengah
- Jenis Pekerjaan: Full-time
- Gaji: Rp. Nego
- Nama Perusahaan: PT. SML INDONESIA PRIVATE
Deskripsi Pekerjaan
To follow up order form customer and ensure the order sent to us as per our requirement (e.g. quantity, quality, timelines and specification)
To educate and assit customer to send order clearly
To follow up order. Issue order on AX system, send email to CS and Product Material Control (order process inhouse) and ensure timeliness
To monitor delivery performance and smooth order realising both
To maintain update customer profile information (delivery date)
To response and ensure customer enquiries and request are adresses in a timely manner
To preapre Proforma Invoice to customer
To track the payment and get approval from accounting departement to release the order
To handle outstanding payment and get approval from accounting departement to release the order
To inform warehouse to realese goods by preparing document once payment received
To clarify problem with customer in relation to slow payment and other operating matters to ensure order can be processes without delay
To handle customer complaints according to the company procedures and service standard
To coordinate with sales team, order departement and suppliers to ensure customer's re quirement are met
To proactively share among team members on system knowledge and lesson learnt from mistakes to improve quality of the whole team
Persyaratan
Minimum 1 year Customer Service experience
Fluent in English & computer literate
Attractive, aggressive & good communication skill
Female, max 30 years old
Min D3
Fluent in Korean is a plus
Lowongan Kerja Lainnya
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Frontliner & Account Officer
Kospin JASA merupakan koperasi terbesar dan Teladan di Indonesia. Kospin JASA bergerak dibidang simpan pinjam dan memiliki kantor layanan terbesar wilayah Indonesia. Kospin JASA terus berkembang sehingga membuka kesempatan berkarir yang cukup luas
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CUSTOMER CARE
Saat ini kami membuka lowongan kerja untuk mengisi posisi sebagai CUSTOMER CARE
Perusahaan
Pelamar harus login atau mendaftar akun baru untuk melamar lowongan kerja perusahaan ini.
Informasi Penting
- Hati-hati penipu mengatasnamakan PT. SML INDONESIA PRIVATE
- Kami tidak bertanggung jawab atas CV yang dikirimkan kepada Perusahaan.
- W3loker.com tidak pernah memungut biaya apapun kepada Pencari Kerja.
- W3loker.com menyampaikan terima kasih atas kepercayaan anda memilih kami sebagai informasi lowongan kerja.
