Customer Care Specialist
- Kategori: Customer Service
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- Lokasi: Depok, Jawa Barat
- Jenis Pekerjaan: Full-time
- Gaji: Rp. Nego
- Nama Perusahaan: PT Supra Primatama Nusantara ( Biznet Network )
Deskripsi Pekerjaan
Receiving incoming calls from customers
Creating a complaint ticket clearly and coordination among internal divisions
Checking the customer complaints with the available tools
Working with both individuals and team
Customer oriented
Persyaratan
Bachelor degree, majoring Information Engineering, Computer Engineering, Information Management, electrical engineering, English Literature
Basic knowledge of Internet, LAN (Basic Topology)
Familiar with Router, Modem and Email system
Fluent in English or Japanesse
Max 26 years old
GPA Min 3.00
Certification on Basic Network, Hosting and Contact Center is an advantage
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