Customer Support Specialist
- Kategori: Customer Service
-
- Lokasi: Yogyakarta, Yogyakarta
- Jenis Pekerjaan: Full-time
- Gaji: Rp. Nego
- Nama Perusahaan: PT Deneva ( DomaiNesia )
Deskripsi Pekerjaan
Roles
As Customer Support Specialist at DomaiNesia, you are responsible to provide guidance in solving customers' issues and deliver clear information about our product.
Primary Responsibilities
Answer incoming phone, support ticket, and online chat requests as well as comfortable in face to face interaction;
Assist customer to solve their issues;
Provide clear information to customer's query;
Maintain a friendly environment, and also can address customer's complaint gracefully.
Persyaratan
Willing to work in shift, especially midnight and weekend shift;
Posses profound understanding of our product;
Embodies PACTA (Patience, Attentive, Clear Communication, Time Management, Adaptive);
Capable to handle the unexpected;
Good team player.
Lowongan Kerja Lainnya
-
Call Center Agent Inbound
PT Jola Mitra Utama adalah perusahaan yang bergerak di bidang HR services di Indonesia. We Are Currently Looking For Right Candidates to Fill Position : Call Center Agent Inbound Benefit 1. Basic Salary 2. Tunjangan Shifting 3. Holiday Pay 4. Over Ti...
-
CONTACT CENTER STAFF
Mengatasi complain Mengatasi inbound dan outbound Mengajukan pembatalan polis Melakukan pengajuan refund premi Melakukan registrasi data Konfirmasi pengiriman polis-polis retur telesales
-
CUSTOMER SERVICE
Sebagai Customer Service, anda adalah orang pertama di cabang yang harus memberikan kesan yang baik terhadap pelanggan. Oleh karena itu, anda harus dapat memahami dan menjawab kebutuhan pelanggan. Customer Service harus dapat memberikan informasi ten...