CONTACT CENTER STAFF

Deskripsi Pekerjaan

Mengatasi complain
Mengatasi inbound dan outbound
Mengajukan pembatalan polis
Melakukan pengajuan refund premi
Melakukan registrasi data
Konfirmasi pengiriman polis-polis retur telesales

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Persyaratan

Pendidikan Minimal D3 di segala jurusan dengan IPK minimal 2,75 (skala 4,00)
Memiliki pengalaman di bidang call center minimal 1 tahun (freshgraduate dipersilahkan)
Service oriented
Memiliki pendengaran yang baik
Mudah beradaptasi,dan giat bekerja
Memiliki kemampuan komunikasi yang baik
Penempatan: Yogyakarta



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