Customer Success Agent Team
- Kategori: Customer Service
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- Lokasi: Sleman, Yogyakarta
- Jenis Pekerjaan: Full-time
- Gaji: Rp. Nego
- Nama Perusahaan: PT Web Media Technology Indonesia (Niagahoster)
Deskripsi Pekerjaan
Customer Success Agent is responsible for developing customer relationships that promote retention and loyalty. Their job is to work closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction.
Persyaratan
Min Diploma in any field (IT field is a plus).
Have a set of skills customer-oriented, good communication skill, confidence, friendly, good in negotiation.
Having knowledge in the domain, hosting, blog, and website will be valued.
English communication skill.
Lowongan Kerja Lainnya
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Call Center
Receive incoming call from customer (Menerima panggilan telepon dari pelanggan) Handling complaint customer (Mengatasi keluhan pelanggan) Make a report (Membuat laporan) Compensation & Benefit Basic salary OT & PH Shift Allowance Perform Allo...
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Customer Service dan Administrasi
Menerima dan merangkum keluhan client Melayani client baik secara online maupun offline Menjaga relasi dengan client Telemarketing Pencatatan administrasi
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Customer Service Online
Menerima pesan dan telepon pelanggan Menginformasikan product knowlage ke pelanggan secara langsung ataupun tidak langsung Melakukan laporan penjualan.