Service Desk
- Kategori: Customer Service
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- Lokasi: Bandung, Jawa Barat
- Jenis Pekerjaan: Full-time
- Gaji: Rp. Nego
- Nama Perusahaan: PT Xtremax Teknologi Indonesia
Deskripsi Pekerjaan
Monitoring Alert of Website Down & Data Entry
Chat Handling toward Book2Use (Xtremax Product and Service) Users
Incident Handling and Incident Report Management
Communicate with respective Account Executives, Infra and Developers
Support NOC’s works in Singapore
Assist CWP’s Service Desk, incident of infrastructure and portal
Persyaratan
Able to speak and write in english.
Preferable skill and experience:
Has working experience as Customer Service
Understand basic of IT
Passionate in Customer Service
Have eagerness to learn new things.
Must be able to work during the night shift.
Preferably majoring on IT or English Literature
Fresh graduates are welcome to apply
Lowongan Kerja Lainnya
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Customer Service
Answering incoming questions from consumers related to the product Conducting monthly meetings related activities CS Create administration report customer service
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CALL CENTER
Penanganan dan permintaan yang diterima melalui telepon, Memeberikan solusi informasi dalam telekomunikasi dan jaringan sistem.
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CUSTOMER SERVICE
Handling komplain customer,Monitoring shipment,memberikan penawaran harga ke customer,input biaya,dll