CUSTOMER SERVICE OPERATOR
- Kategori: Customer Service
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- Lokasi: Jakarta Selatan, Jakarta
- Jenis Pekerjaan: Full-time
- Gaji: Rp. Nego
- Nama Perusahaan: PT. Lufax Technology Indonesia
Deskripsi Pekerjaan
Handling All Channel incoming contact (Voice, email & Chat) from customer
Maintain customer's financial account and processing all customer's request/inquiries and complaint
Handle complaint, provide appropriate solution and alternatives within limits and follow up to ensure solution
Keep records of customer interactions, process customer account and file documents
Frequently attend training to improve knowledge and performance level
Creates and maintain service reports
Persyaratan
Lowongan Kerja Lainnya
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CUSTOMER SERVICE STAFF
Responsible for handle incoming & outgoing calls and assist visitor/guests at Front Office Giving excellent service to customer
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Customer Service
- Handling all incoming/ walk in customer at branches - Manage online booking and arrange pickup - able to maintain good relationship with customer - process the parcel shipment process (measuring, weighing, packing if needed) - be a helpfull custome...
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RECEPTIONIST
Menerima tamu Menyambungkan telephone masuk dan keluar Mengurus administrasi : ruang meeting, mobil kantor, catering makan, acara rutin kantor, perawatan asset kantor, atk , surat masuk dan keluar