CUSTOMER SERVICE REPRESENTATIVE CUM OFFICE SUPPORT
- Kategori: Customer Service
-
- Lokasi: Jakarta Barat, Jakarta
- Jenis Pekerjaan: Full-time
- Gaji: Rp. Nego
- Nama Perusahaan: PT. Cekindo Business International
Deskripsi Pekerjaan
Handle all incoming calls
Handle customers' complaints via phone, email, mail or social media
Identify and assess customers' needs to achieve satisfaction
Keep records of customer interactions, process customer accounts and file documents
Build sustainable relationships and trust with customer account through open and interactive communication
Assist administrative operational needs
Preparing daily report of customers complaints and follow up
Responsible for daily of secretarial job
Meeting rooms arrangement
Experience at Service Office area will be an advantage
Persyaratan
Minimum education is D3 in any major, preferably from secretary, Business Administration, Marketing or any relevant education
Excellent in English skills in verbal and written is a must
Able to operate Microsoft Office
Good writing skills
Creative and pro-active
Responsible and independent
Fresh graduate is welcome to apply
Willing to be placed at Meruya, West Jakarta
Preferable living in West Jakarta
Lowongan Kerja Lainnya
-
CUSTOMER SERVICE STAFF
Responsible for handle incoming & outgoing calls and assist visitor/guests at Front Office Giving excellent service to customer
-
CUSTOMER RELATION
Deliver group-sales target Conduct in-bound and out-bound calls Manage, map and update customer database Produce leads, follow up and visit customers
-
Customer Service
- Handling all incoming/ walk in customer at branches - Manage online booking and arrange pickup - able to maintain good relationship with customer - process the parcel shipment process (measuring, weighing, packing if needed) - be a helpfull custome...