CUSTOMER SERVICE REPRESENTATIVE CUM OFFICE SUPPORT

Lowongan Kerja CUSTOMER SERVICE REPRESENTATIVE CUM OFFICE SUPPORT PT. Cekindo Business International
Handle all incoming calls
Handle customers' complaints via phone, email, mail or social media
Identify and assess customers' needs to achieve satisfaction
Keep records of customer interactions, process customer accounts and file documents
Build sustainable relationships and trust with customer account through open and interactive communication
Assist administrative operational needs
Preparing daily report of customers complaints and follow up
Responsible for daily of secretarial job
Meeting rooms arrangement
Experience at Service Office area will be an advantage