Customer Support Specialist

Deskripsi Pekerjaan

Roles
As Customer Support Specialist at DomaiNesia, you are responsible to provide guidance in solving customers' issues and deliver clear information about our product.
Primary Responsibilities
Answer incoming phone, support ticket, and online chat requests as well as comfortable in face to face interaction;
Assist customer to solve their issues;
Provide clear information to customer's query;
Maintain a friendly environment, and also can address customer's complaint gracefully.

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Persyaratan

Willing to work in shift, especially midnight and weekend shift;
Posses profound understanding of our product;
Embodies PACTA (Patience, Attentive, Clear Communication, Time Management, Adaptive);
Capable to handle the unexpected;
Good team player.



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Lowongan Kerja Customer Support Specialist | Lowongan Kerja PT Deneva ( DomaiNesia ) | Lowongan Kerja Yogyakarta

Loker Customer Support Specialist | Loker PT Deneva ( DomaiNesia ) | Gaji PT Deneva ( DomaiNesia ) | Loker Yogyakarta
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