Lowongan Kerja Customer Operations Team Leader Shopee
Monitor BPO team leaders on floor and ensure the tasks meet the target and standards.
Day-to-day agent performance review with BPO team leader, provide suggestions on improvement.
Bridging with Shopee related unit to execute additional processes such as banned/un-banned accounts.
Proactively resolve special cases by escalating to respective divisions accordingly.
Work closely with in-house team leaders to validate report from BPO-side (invoice, performance, score card, incentive, etc) is accordance with high accuracy and integrity.
Customer Operations Team Leader
Loker Customer Operations Team Leader | Loker Shopee | Gaji Shopee | Loker Yogyakarta
Tingkatkan Karir Anda Bersama w3loker.com
Lowongan Kerja Lainnya
Menjawab pertanyaan konsumen dan calon konsumen. M...
Interactive learning in our Customer Success Acade...
Customer Success Agent is responsible for developi...