Customer Support Staff
- Kategori: Customer Service
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- Lokasi: Jakarta Selatan, Jakarta
- Jenis Pekerjaan: Full-time
- Gaji: Rp. Nego
- Nama Perusahaan: PT MONOTARO INDONESIA
Deskripsi Pekerjaan
Provides support to customers professionaly across all channels (call, email, chat. whatsapp, social media and others)
Identify customer needs, research issues, resolve complaints, and provide solutions.
Delivers excellent service to customers in order to meet the standard of quality requirements
Maintain ownership of tickets throughout the lifecycle of the customer's request, including follow up with other departments
Persyaratan
• Minimum Diploma Degree from all majors
• Having minimum 1 year experience as call center agent, costumer support, etc.
• Strong communication skill in both verbal and written
• Great active listening skill
• Have english communication skill will be advantages
• Possess ability to stay calm when customers are stressed, upset or not in good mood.
Lowongan Kerja Lainnya
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CUSTOMER SERVICE STAFF
Responsible for handle incoming & outgoing calls and assist visitor/guests at Front Office Giving excellent service to customer
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Customer Service
Pria/Wanita Minimal Lulusan D3 Memiliki Pengalaman Sebagai CS Inbound , Outbound / Live Chat / Email min 6 Bulan Bersedia Bekerja Shifting 24 Jam Dapat Berkomunikasi Dengan Baik Dapat Mengoperasikan MS.Office Dengan Baik Available Untuk Join Segera
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CUSTOMER RELATION
Deliver group-sales target Conduct in-bound and out-bound calls Manage, map and update customer database Produce leads, follow up and visit customers
Perusahaan
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Informasi Penting
- Hati-hati penipu mengatasnamakan PT MONOTARO INDONESIA
- Kami tidak bertanggung jawab atas CV yang dikirimkan kepada Perusahaan.
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- W3loker.com menyampaikan terima kasih atas kepercayaan anda memilih kami sebagai informasi lowongan kerja.
