Customer Care

Lowongan Kerja Customer Care PT Kurasi Jaya Indonesia
• Acts as key contact for customer.
• Proactively informs customer on shipment status and exceptions.
• Passes lead to sales.
• Handles customer inquiries.
• Takes and handles any customer complaints; solves customer complaints or assign tasks to other function.
• Acts as first contact point for customer claims for notification and reception of claims and respective document collection.