Customer Service Premium

Deskripsi Pekerjaan

Handle CS end-to-end process, including complaints and inquiries from sellers and buyers Platinum Shopee through calls, email, and Live Chat
Manage and resolve customer-related issues and escalations
Be the voice of customers to provide feedback to the company
Analyze customer experience reports and insights, and come up with improvement suggestions and initiatives

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Persyaratan

Minimum diploma or bachelor's degree from any major
At least 1 - 2 years of experience in Customer Service area
Strong interpersonal communication skills, detail-oriented person, and good organizational skills
Willing to work in shifts and has a big interest working in an e-commerce company
Placement is in Solo for 3-6 months contract based



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Lowongan Kerja Customer Service Premium | Lowongan Kerja Shopee | Lowongan Kerja Surakarta

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