IT Application Specialist

Lowongan Kerja IT Application Specialist IKEA
Provide technical support to user according to the service level agreement and liaise effectively with vendor to solve the issue when required.
Work closely with business solution team, DF IKEA IT, vendor and IKEA IT of various professions for smooth implementation & maintenance.
Carries out the agreed maintenance tasks for the application and Infrastructure.
Monitor the application performance based on the statistics or report to make the recommendations for improvement of application’s performance.
Establish and maintain good working relationship with super user, vendor, Inter IKEA System IT and ROSS.